Automate and optimise credit management process With CreditManager or CreditNext
Our credit management software automates repetitive tasks, segments your customers, and tracks outstanding invoices through automatic workflows and processes. This gives you space and time to focus on customers who require a more personal approach and also find a suitable solution and workflow for them. The complaints (dispute management) module supports you in correctly following up on disputes so that nothing gets in the way of a quick full payment.
What about the specs?
Advice and guidance
The process in seven steps
Data provides insight
With a good understanding of your customer base, you will take faster and more appropriate action when suspecting payment problems. Customer history, data and associated risks are used to predict exactly which customers are likely to pay their invoices on time and those that are not. Based on this, you can tailor your approach and communication to each scenario. It also provides you insights into possible risks.
Strengthen customer relationship
Support optimal customer communication by having a complete overview and control over your debtor portfolio. Automation allows you to spend more time on the human aspect within the processes. Check customers' preferred method of communication, for example via email, SMS or mail and get in touch in person when needed. Based on correct and up to date customer data, you choose the best approach. Immediately ensure a more personal customer communication, a better customer relationship and a positive impact on your DSO. A win-win situation.
Do you have questions about which credit management solution suits your organisation the best? Or how you can optimise your order-to-cash process within your organisation? Please contact us via +44 (0)20 396 683 24 or email email@example.com. We offer a very rich functionality within our solutions, therefore we're happy to help you find the matching solution for you and answer all your questions.
What is Credit management?
Credit management is part of a financial administration and is generally known as the accounts receivable administration department of a company or (semi) government institution. It is an important part of business operations with the aim of limiting and managing credit risks and optimising working capital while being responsible for handling customer data and maintaining or improving customer satisfaction. Credit management software helps the credit manager prioritise and streamline his work.
"We have moved from manually recorded payment arrangements to an automated process. That means that we can identify a failure to abide by the arrangement earlier, and we can therefore respond more rapidly."
Credit Management consultant
"We have realised a number of benefits since implementing CreditManager in two of our companies, with cashflow having increased by about 20%. Also, we have a high volume of clients with about 100,000 customers over the client base and the new system has enabled us to communicate with these customers as and when we want to."
Group Head of Collections
"In addition to that specialized credit management software from Onguard offers a lot of insight and provides structure, the system really thinks along with us."
"CreditManager of Onguard offers tangible relief for us. Before, we tried using software of SAP for our credit management. That system is great, but not for the volume of work that awaits us daily. For this, we need specific software packages in addition to the large ERP packages, with which we can assist our customers as quickly and as well as possible. CreditManager serves this purpose."
Peter van Eendenburg
Manager Backoffice & Collecting
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