Get the most out of your debtor management With CreditManager
Reduce volume of late payments. Decrease your DSO and thereby increase your working capital. Gain complete and real-time overview of your debtors and financial processes while maintaining strong customer relationships.
CreditManager, our cloud software is a credit management solution, that automates your processes and gives you all the tools you need as a finance professional to execute your credit management strategy efficiently, effectively and securely. Share data in real-time, manage risks and reduce your DSO by 20%.
Our credit management software CreditManager automates repetitive tasks, segments your customers, and tracks outstanding invoices through automatic workflows and processes. This credit management tool gives you space and time to focus on customers who require a more personal approach and also find a suitable solution and workflow for them. The complaints module supports you in correctly following up on complaints so that nothing gets in the way of a quick full payment.
Data provides insight
With a good understanding of your customer base, you will take faster and more appropriate action when suspecting payment problems. Customer history, data and associated risks are used to predict exactly which customers are likely to pay their invoices on time and those that are not. Based on this, you can tailor your approach and communication to each scenario. Credit information from external partners like Dun & Bradstreet, CreditSafe or Graydon are processed and integrated within CreditManager, as well as data from your existing ERP system. This way you have all the necessary customer information available in one centralised credit management software solution.
Strengthen customer relationship
Support optimal customer communication by having a complete overview and control over your debtor portfolio in CreditManager. Automation allows you to spend more time on the human aspect within the processes. Check customers' preferred method of communication, for example via email, SMS or mail and get in touch in person when needed. Based on correct and up to date customer data, you choose the best approach. Immediately ensure a more personal customer communication, a better customer relationship and a positive impact on your DSO. A win-win situation.
Debtor Portal: improve communication with your customers
With the Debtor Portal add-on within CreditManager, you are able to improve your customer communication. Every customer can safely access the Debtor Portal. In the portal they can view invoice details and select invoices to perform actions on, such as online payments, download a copy of the invoice or register a question or complaint.
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Take a look under the hood
Would you like to watch a video for more information or read more about the functionalities of our credit management software? Scroll down to learn more or watch the short video demo of CreditManager via the button below. Already convinced? Make an appointment for a demo.
From debtor management to order-to-cash management
CreditManager is scalable, futureproof and grows with you and your organisation. Additional API modules via our Marketplace further improve and speed up your order-to-cash process. By integrating these modules you benefit from additional data exchange and (near) real-time status information. Enrich your data by including current payments, transfer advice and updated file information from the collection agency. You can also add risk information, e-invoicing or payment links. Enough choice to set up your credit management process as desired.
User-friendly and uncluttered
The dashboard gives you a near real-time overview of the actions to be taken on a daily basis. Whether that's processing received payments or outstanding invoices, extending payment terms or handling a complaint. Not only that: the management and reporting modules ensure that you have full insight into, for example, KPIs, performance overviews and the possible risks and helps you keep the right people within your organisation informed.
CreditManager integrates with all ERP systems, optimises your processes, enriches your data, gives you insight, overview and control, while increasing customer satisfaction and cash flow. If you want more information, download the free factsheet.
Credit management is part of a financial administration and is generally known as the accounts receivable administration department of a company or (semi) government institution. It is an important part of business operations with the aim of limiting and managing credit risks and optimising working capital while being responsible for handling customer data and maintaining or improving customer satisfaction. Credit management software helps the credit manager prioritise and streamline his work.
Can we send communication with a payment link? We have a wide variety of partners. We work together with best-of-breed technology partners in the development of our platform. In addition, we also have a different type of business partners. Go to our partner solutions page for more information about our partners and where they fit into our order-to-cash platform.
We offer a very rich functionality within our solutions. You might have a lot more questions. Have a look at our frequently asked questions or just contact us.
"We have moved from manually recorded payment arrangements to an automated process. That means that we can identify a failure to abide by the arrangement earlier, and we can therefore respond more rapidly."
Credit Management consultant
"We have realised a number of benefits since implementing CreditManager in two of our companies, with cashflow having increased by about 20%. Also, we have a high volume of clients with about 100,000 customers over the client base and the new system has enabled us to communicate with these customers as and when we want to."
Group Head of Collections
"In addition to that specialized credit management software from Onguard offers a lot of insight and provides structure, the system really thinks along with us."
"CreditManager of Onguard offers tangible relief for us. Before, we tried using software of SAP for our credit management. That system is great, but not for the volume of work that awaits us daily. For this, we need specific software packages in addition to the large ERP packages, with which we can assist our customers as quickly and as well as possible. CreditManager serves this purpose."
Peter van Eendenburg
Manager Backoffice & Collecting
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