Order-to-cash and credit management within automotive
So much is changing in the automotive world. Electric cars, autonomous driving and a greater connection between cars, systems and drivers are impacting the entire automotive sector. Changes in mobility behaviour, digitisation and more personalised customer communication are all playing an increasingly important role in the automotive sector. It is no longer just about functional cars, but comfortable cars. The customer of today prefers convenience and excellent service. Customer loyalty can no longer be guaranteed as markets are becoming increasingly saturated with quality vehicles. These developments challenge organisations to remain distinctive and at the same time reduce costs, increase efficiency and put the customer first. So how do you ensure that customers (continue to) choose you as their automotive supplier? And how do you gain and maintain control of your customers' payment performance to protect your cash flow? To stand out as a company, you need to provide excellent service and build long-term customer relationships. This also helps ensure that your invoices are paid sooner.