Q&A 3 | How can i create an effective risk strategy within my order-to-cash process?

In the third instalment of our Q&A series, Daniel van den Hoven, VP of Partners and Alliances, discusses how businesses can implement risk-reducing measures to boost the likelihood of timely payments during turbulent economic times.


5 steps to a more persuasive email

Email is fantastic for invoicing and payment. Electronic invoices can save you lots of time and money, and invoices will be with your customers almost immediately and might be paid faster.
That means to get the most of your emails, you need to be as persuasive as possible. How do you do that? Here are our suggestions.

monitoring and reporting

Using CreditManager for Reporting and Monitoring

Monitoring payments and invoices and reporting on them is crucial in credit management. With our software tool CreditManager, you are able to automate monitoring and reporting. Read about some of the key benefits and features.


From company-centric to customer-centric through innovation and smart partnering

Use innovation such as artificial intelligence and robotics, and smart partnering to really focus on customer-centric instead of company-centric


Bottomed out: Insolvencies rising in uncertain financial markets

Make sure your invoice gets paid. Use technologies around finance and payments and above all keep communicating with customers and in turn help restore the consumers faith in this uncertain economy.

reporting and monitoring

Covering credit risks: more than one road leads to Rome

What can businesses, and particularly the credit management department, do to keep credit risks to an absolute minimum.
Bert van der Zwan, CEO of Onguard, and Remco Beuvens, CDO of Aon, talk about this in their blog.


The future of Credit Management

AI, robotics (RPA) and blockchain technology are set to impact the credit management field. Not only changing the day to day processes but also the role of credit managers and the future of the industry.

complaint handling

Complaint handling and workflows in CreditManager

A complaint handling procedure as part of your dunning strategy is essential. The quicker a complaint is picked up and resolved, the happier the customer becomes, resulting in a faster-paid invoice.

future of finance

Infographic | Artificial Intelligence and Robotics

A major revolution seems to be taking place within the world of finance. New technology in the form of Robotic Process Automation (RPA) and Artificial intelligence is being introduced and is likely to transform the future of finance. Onguard’s FinTech Barometer 2018 collected data based on the interviews of over 1000 finance professional. 

credit management software

Platforms providing an easier life

A world without platforms has become unthinkable. All the correct information available in one system without switching between applications. Read about the pros and cons of using B2B platforms.


How to create the right dunning strategy for your organisation

Dunning, also known as collection management, is a vital process in credit control an allows businesses to be better prepared to overcome challenges.

platform economy

Successful connections within the platform economy

Successful connections within the platform economy People have always sought to connect with one another. In prehistoric times there was safety in numbers. Living together in communities made them stronger and significantly increased the chances of survival. However, prehistoric communities formed on a relatively small scale and human interaction were limited. Today’s interconnectedness has exponentially […]

automated reconciliation

The future of MatchMaker

Onguard’s MatchMaker is benefitting from the fast-growing adoption of automation technology that has cascaded throuhout the entire financial ecosystem. Onguard is committed to making investments in MatchMaker’s future, adding to its functionality and making it more useable and flexible.


MatchMaker: A new era for reconciliation

Within the finance and accounting departments of many businesses and organisations throughout the world, reconciliation is one of the most time-consuming tasks of the day. It is viewed as an arduous task met with sighs and resistance. It is the never ending and ever-expanding work load which entails matching invoices with payments.


The customer pays, so the customer decides

The reasons for late payments vary per situation. There are, however, plenty of tools for ensuring companies pay on time, saving many SMEs

credit scoring

Credit scoring; why, how, what and its advantages

Credit scoring: why, how, what and its advantages If you’re new to credit scoring, you’re likely to have some questions. Here we answer all your questions and show exactly how credit scoring will benefit your business’ cashflow. As a collector, you come into contact with all kinds of customers. Some regularly pay their suppliers on […]

Infographic | Customer Engagement

It is about time businesses realise that the entire organisation is responsible for ensuring customer engagement. Moreover, it is a company-wide responsibility that the customer journey is a positive experience. Subsequently, the same applies to the credit management department, an important intermediate station where organisations can truly make a difference.


Credit Management and Marketing – It’s all relative

It used to be that segmenting and profiling was purely exclusive to the marketing departments of the world. However, as technology has naturally grown and evolved, so has this perception. Anyone who still holds on to the belief that these tools are limited only to marketing departments is very much out of date with the latest methods of credit management.


Order-to-cash synonymous with collaboration, integration and performance

Integration with Order2Cash
In a time when consumers can choose from a tremendous variety of products and services, organisations need to differentiate themselves. Responding quickly by means of digital platforms is a must. After all, the goal is to not only to sell to customers, but to retain them.

personalized communication

Providing credit managers with a new sense of visibility

The relationship between a company and its customers goes far beyond just a signature on a quote. Of course it is important that products or services reach the customer, but a relationship is only really tested when a customer no longer pays the invoices. A good customer relationship and a personal approach can in that case be decisive. The credit manager needs more than an Excel spreadsheet with financial and invoicing data..

smart contracts

Confidence: the cornerstone of blockchain

Confidence: the cornerstone of blockchain
Blockchain and smart contracts are capable of upending our entire economy and employment market. The technology is very promising, but a very important, perhaps essential aspect still lacks, namely, confidence. Confidence in blockchain technology giving opportunities in order to cash and credit management.

financial world

How blockchain is revolutionising the financial world

Onguard teamed up with employment agency Career Control and debt collection agency Flanderijn to organise an Onguard Academy on the subject of blockchain.

first aid credit managers

First aid for credit managers

Inefficient processes cost much time and they can lead to inconvenient situations for the credit manager and organisation. Examples of this are dissatisfied clients, a high DSO and an unstable cash flow. These situations can be prevented instead of having to stick on a plaster after the event. .

Top tips to avoid credit risk

What can you do to mitigate the risk of bad credit, and prevent time wastage through having to chase up payments? In this blog: some tips to avoid unpaid credit.

fintech barometer

Infographic Fintech Barometer 2018

Blockchain – De technologie die onze financiële wereld op zijn kop zet? Of toch niet? Lees de cijfers en resultaten in onderstaande infografic gebasseerd op de Onguard FinTech Barometer 2018. 

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