News about credit management

Interested in news about credit management? Stay up-to-date with diverse areas of credit management news by reading our blogs on topics such as order-to-cash, credit management software, financial forecasting and big data.

Blogs

nfts web3 blockchain

5 things every business leader should know about Web 3.0

During our Coffee Conversation with Vera Schut and Bas, we talked about NFTs, Metaverse, smart contracts, blockchain and last but not least: Web3. In this blog, I will take you through the definition of the buzzwords of the digital world.

customer segmentation

Customer segmentation: how, what, why

It is easy to underestimate the value of data you have on customers. But in fact, it is the best way of building up a solid profile of your customers that can have a major impact on credit management.

Close-up Of A Robotic Hand Calculating Bills Using Calculator In Office

Negligence of the accounts receivable department: The case for change

Companies which invest in and digitise their accounts receivable will benefit far greater in the long run as they are prepared for whatever uncertain future lies ahead. Read this blog to see how.

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How to create the right dunning strategy for your organisation

Dunning, also known as collection management, is a vital process in credit control an allows businesses to be better prepared to overcome challenges.

Checklist for your daily credit management challenges

As a finance professional your day can quickly disappear thanks to common issues and repetitive manual tasks, such as cash allocation. Leveraging technology to solve these as quickly and efficiently as possible allows you to engage in more challenging tasks. In order to set up the order-to-cash process effectively to achieve this, it is important that you follow some key steps. This infographic will help identify how you can shift focus onto maintaining strong customer relationships and ensuring the financial stability of your organisation.

Big Data trends

Using CreditManager alongside your existing ERP software for data exchange

How to use CreditManager alongside your existing ERP software to ensure efficient and accurate data exchange. Enrich your data with CreditManager.

Training

How to Increase Your Employees Productivity

Increasing productivity is not about working harder, but rather about working smarter. How do you increase employee productivity in credit management? 

Leniency measures

Leniency measures? This way you get invoices paid quickly

Leniency measures? With these practical tips, you can keep the number of days that invoices are open low, even in times of crisis.

collaboration

Achieving efficient collaboration through digital transformation

With remote working set to continue for many finance departments, how can digital tools help bring remote teams together and ensure team efficiency during this period? Read the blog for more insights.

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Infographic | The human side of order-to-cash

Even with the influx of new technologies flooding financial industries, the finance professional’s role is indispensible, especially in times of crisis. Read the blog for more information.

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Power up your ERP for flexible credit management

An Enterprise Resource Planning (ERP) system is a powerful tool for credit management and most companies, of all sizes, are now implementing ERP, according to a recent report. However, whilst an ERP system has many benefits, the majority of these systems are less innovative and flexible than specialist software. They also don’t offer the same level of personalisation and functionality. As a result, during these uncertain times, in particular, using an ERP on its own can put credit managers at a disadvantage.

visibility

Q&A 1 | How do I gain better visibility of my accounts?

In the first of our new Q&A series, Raymon van Viegen, CFO, Onguard, answers a query around how to gain better visibility of accounts in uncertain times.

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Is Your Credit Management Future-Proof?

Covid-19 has forced the world to adapt to a new normal. For finance teams this means shifting some of their focus from long-term growth to chasing payments that were put on hold earlier in the pandemic.
Much of 2020 has seen businesses turning to digital transformation to ensure business continuity through the pandemic. With the current lack of certainty, finance teams must now focus on future-proofing their credit management. Having always been a key component, good credit management is now critical to business survival in these uncertain times. This must start with the right data.

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CEO and CFO, do you know your DSO?

Know your DSO, especially in these ‘new normal’ times where your cash conversion cycle could mean the difference between survive or thrive for your business. Read our blog and find out how to track and utilise your DSO to your business advantage.

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How finance professionals make a difference in the order-to-cash process

In finance departments, intelligent software tools and robots are already partially or fully running repetitive actions. This does not however imply that the finance professional is surplus to business requirements. In fact, the finance professional will continue to remain indispensable and their role could even become more important than ever, with robotic process automation (RPA) freeing up their time to be spent on additional, value-adding tasks. This will become ever more crucial, with their workloads increasing due to the current uncertain landscape caused as a result of the Covid-19 pandemic.

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Breaking BAD | A day in the life of an Onguard Collections Agent

Andy Bass takes you through the day in the life of a Collections agent. He provides insight into Onguard’s CreditManager and how it helps users minimise their BAD – Big Aged Debt.

two employees working

Infographic | Data driven organisations

The more insight a company has about its customers, the better it can assess their needs – and the more informed its actions will be. Onguard interviewed over 1,000 UK finance professionals to investigate how data-driven organisations are.

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Making crucial decisions in times of crisis: should they be based on gut feeling or data?

How can companies mitigate vast levels of unknown risk? Finance departments play an important role here: using facts, figures and in-depth analysis to determine which risks are worth taking, which investments should be made and which should be avoided. Data is an essential part of the process.

credit management strategy

5 key success factors for the smooth implementation of a credit management strategy

An ineffective credit management strategy can impede a business’ growth. Therefore, it is crucial to ensure the smooth implementation of a credit management strategy. This blog lays out 5 key factors to make sure your business makes this happen.

Corona Crisis: Three Tips for an effective data-driven credit management policy

As a credit manager, right now your biggest priority will be ensuring that your invoices are still paid so you can maintain cash flow and ensure your organisation can continue to operate. In this blog, Martin de Heus shares three tips to ensure you rise to the top of your customers’ payment lists.

specialised credit management solution

Data-driven credit management: four important considerations

Data and the insights that are derived from it offer organisations many benefits. Here are 4 important considerations for data-driven credit management.

tailor-made

Credit Management: tailor-made or one-size-fits-all?

Winning the heart of customers  – that is what it is increasingly about in these days of growing competition. The arrival of entirely new players on the market is making it tougher to stand out as regards products, services or pricing, for example. Companies are expected to make the difference in another way, that is, through the customer experience.

reconciliation

MatchMaker: A new era for reconciliation

Within the finance and accounting departments of many businesses and organisations throughout the world, reconciliation is one of the most time-consuming tasks of the day. It is viewed as an arduous task met with sighs and resistance. It is the never ending and ever-expanding work load which entails matching invoices with payments.

behandel-debiteuren-klant

Treat debtors the same as clients and open up a world of opportunities

It is essential to pay attention to a customer after they have placed an order and before payment is made. Often this is seen as a negative action, however it is really an opportunity to convey a sense of warmth to customers. Show what you stand for as an organisation and transform this experience into a positive one.

Service Centre

How to ensure better results from credit management

For truly successful credit management, you must implement the right technology, processes and policies. So, how do you ensure you get the most from credit management software and processes? We’ve highlighted some key areas to get you started.

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