Our goal is to guide and help our customers to achieve an efficient order-to-cash process, faster payments and an optimal customer experience. Read more about who we are and where we came from.
Discover Visma | Onguard
Evolving over 25 years
In a rapidly changing world, the keys to business success are automation, digital transformation and improving customer experience. Championing such innovation, Visma | Onguard has evolved from 25+ years of experience in being a specialist in credit management software to being a market leader in cutting-edge software solutions for the entire order-to-cash chain.
Visma | Onguard’s solutions centre on connecting data on one centralised platform, linking internal and external systems and services whilst leveraging intelligent and intuitive automation to deliver valuable insights. This enhanced visibility and secure sharing of critical data ensures optimal connection between all processes in the order-to-cash chain, resulting in stronger, longer lasting customer relationships through improved and personalised communication.
Customers in more than 70 countries worldwide rely on the Visma | Onguard platform daily for successful management and tangible results in order-to-cash and credit management. Support for customers includes everything from risk management, credit insurance and invoicing, to cash allocation, debt management and collections.
Visma | Onguard: Connecting data. Connecting you.
Founding of Onguard
Founding of Credit Tools
Main Investments becomes shareholder of Onguard
Merger OnGuard and Credit Tools
Introduction Order-to-cash platform
Company continues as Onguard
Onguard becomes part of the Visma Group
Onguard acquires Outstanding24
We know that efficiency is not about working faster but rather about working in a new and smarter way. That is why we deliver software that simplifies and automates processes in a wide range of business areas, including accounting, financial management, procurement, HR and payroll, e-government and school and welfare. Our solutions serve millions of end-users in both the private and public sector, saving companies valuable time that can be used for issues that really matter.
At Visma, we believe that software should be easy to use and answer the real challenges of real people. This is why our focus is on the customer experience – putting our users in the front seat. Our team of over 4,000 developers are continuously developing our products using the latest technologies while maintaining the highest standards of security.
The immense amount of available data requires smart solutions to harness and utilise this data effectively. Companies must undergo a digital transformation to make the data work for them and guarantee their continuity.
This asks for a proven and trustworthy partner, who thinks along and understands what is needed. Our intelligent platform integrates data within all parts of the order-to-cash process. To realise this we use the latest technologies like API’s, robotics, machine learning, Big Data and AI and work closely together with other best-of-breed solution providers.
Are you our new colleague?
Wonder what it's like to work for Onguard? Well, have a look! In case you want to join our team, have a look at our careers page.
Marieke Saeij joined Onguard in 2016 as CTO. As of November 2019, she took on the role of CEO. As an experienced and innovative IT professional with over 18 years of experience working on Software delivery within large international companies, like ADP and Wolters Kluwer, Marieke is specialized in connecting strategy, architecture and people within an organization. She is Management 3.0; adept and an Agile and Scrum enthusiast with a pragmatic approach to business. Marieke is focused on delivering increased value and innovation through the development and motivation of engineering talent.
“My helicopter view connects the technical structure within a company with the needed strategic changes in order to be more competitive, deliver better products, stimulate continuous improvement and achieve higher client satisfaction”.
Raymon van Viegen
Raymon van Viegen joined Onguard in April 2018 as CFO. Van Viegen has more than 15 years experience in the IT and finance sector. After working for several accountancy firms at the start of his career, he later switched to the client side working for companies such as Emesa, (the parent of VakantieVeilingen.nl) and LeaseWeb. At both organisations Van Viegen implemented efficient automation and quality enhancement solutions that greatly improved the performance of the finance teams.
At Onguard Van Viegen again faces the challenge of improving performance and accelerating growth: “I am delighted to be part of the Onguard management team. Helping companies drive growth and take business to the next level is tremendously rewarding.”
Floor Stam, started April 2017 as Vice President Marketing. She developed the new branding, positioning and marketing strategy of Onguard. In addition to the professionalization of the marketing and communication activities and optimization of the marketing/sales funnel.
Floor has broad experience in IT and B2B marketing and is a strong believer in content-driven multichannel marketing. “To develop and market a new branding and strategy is the dream of every marketer. The biggest challenge is to establish a strong platform, adding value to our customers and therefore helping them grow their business as we grow ours.”
Tim Blok joined Onguard in 2007 as a software developer. As of September 1st, 2020, Tim became Onguard's CTO. Tim benefits from 13 years of experience at the former CreditTools and then Onguard, having worked his way up through the company as a software developer, developer lead and team lead.
“I’m passionate about Onguard as a company and delighted to have been able to grow throughout my career here. I am looking forward to taking the platform to the next level, with the support of the entire development team. The fintech landscape is ever-changing, but we’re committed to keeping one step ahead and delivering solutions that benefit and enhance our customers’ order-to-cash operations.”
VP Professional Services
Cor Makkinje started at Onguard more than 20 years ago as a consultant. After 12 years of service, he retired as Regional Director Netherlands to start his own business.
Makkinje returned back to Onguard three years ago: “When Onguard asked me three years ago if I wanted to come back, I didn't hesitate for a moment. The organisation would like to take the next steps in their Customer Success, fully embracing this topic throughout the organisation. This means that the customer journey within Onguard must be right and that the implementation process and support seamlessly fit together. I am really looking forward to applying my knowledge and expertise to the MT and to lead the Professional Services department together with Pieter Pontier. Our aim is to ensure that our customers become ambassadors with a lot of energy and pleasure."
VP Customer Success
Debbie Staat joined Onguard at the beginning of 2018 to take customer support to a higher level. Since October 1st she has been responsible for the Customer Success & Support department.
“Giving every customer the positive Onguard experience, that is my daily mission. In recent years, we have already made great strides with the Customer Success team and the Service Center and I am very happy to continue this. Every customer deserves a good experience from the moment they are interested, to the implementation of solutions. But it doesn’t stop there. We also want to provide our customers with the best possible service when the software is put into use. I am looking forward to taking a fresh look at the new possibilities, resulting in customers who are satisfied with our solutions and happy with Onguard as a partner."
Adriaan joined Onguard December 2020 and as Chief Commercial Officer he is responsible for overseeing the development and commercial strategies of the business. Adriaan Kom is no stranger to the fintech world. For the past 14 years, he has held various commercial and strategic roles at Onguard's partner Altares Dun & Bradstreet, including as director of business development and partnerships and general manager of product solutions.
"I am delighted to have joined Onguard, given its credentials in the market for being a forward-looking, innovative organisation. I look forward to working with the team to build on the company’s growth. The market is on the move and the strategy we choose to follow will be crucial to future success. My goal is to create a healthy, internationally successful organisation where the customer is central and our employees are proud to be a part of our journey and are rewarded with opportunities to grow professionally."
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By continuously improving ourselves, we are in the forefront of developments. We listen to the market and stay ahead of our competition thanks to our progressive solutions. By knowing our customer needs we are able to act proactively
Due to our innovative solutions we have created a complete order-to-cash platform. To accomplish this we work closely with our customers and partners. We create synergy and efficiency by realising the right integrations. Like a true partner we think in the interest of our customers to provide optimal flow.
Over 25 years of experience makes us a solid and trusted partner in order-to-cash solutions. Our robust process stands for continuity, security and certainty. We deliver high quality and do what we promise. Our track record and client base are a perfect proof of this.
By focusing on order to cash we have gained valuable knowledge over the years. Knowledge that we love to share with the rest of the world. By combining innovation with market insights and professional knowledge we are able to offer our customers the right solutions in a proactive manner, as a source of inspiration for employees and customers.
Our offices and customers
"We have moved from manually recorded payment arrangements to an automated process. That means that we can identify a failure to abide by the arrangement earlier, and we can therefore respond more rapidly."
Credit Management consultant
"We have realised a number of benefits since implementing CreditManager in two of our companies, with cashflow having increased by about 20%. Also, we have a high volume of clients with about 100,000 customers over the client base and the new system has enabled us to communicate with these customers as and when we want to."
Group Head of Collections
"In addition to that specialized credit management software from Onguard offers a lot of insight and provides structure, the system really thinks along with us."
"CreditManager of Onguard offers tangible relief for us. Before, we tried using software of SAP for our credit management. That system is great, but not for the volume of work that awaits us daily. For this, we need specific software packages in addition to the large ERP packages, with which we can assist our customers as quickly and as well as possible. CreditManager serves this purpose."
Peter van Eendenburg
Manager Backoffice & Collecting
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