Inbound bank payments can be booked manually into the files. However, the MatchMaker module makes it possible to automatically have the bank files match with the outstanding files and to process the matched payments directly. MatchMaker is compatible with virtually all European banks.

Inbound e-mails are scanned, both the subject line and the body text. If a file number is found, the mail is automatically assigned to the file and the relevant processor receives a notification.

With this module, inbound mail documents are linked to the files. The relevant case-handler receives an e-mail notification and an item is added to the schedule to process the mail.

Thanks to its efficient and sophisticated filing, Collector is also used by Special collections departments of banks and major companies. The Fraud module determines the amount in fraud, files a report with the police, prepares the documents for court and follows the legal process up to the eventual payment or write-off.

Credit apps are plug-ins that can be used to expand the basic functionality of Collector and to adjust it to an industry or company. For instance a Mortgage app for the overdue department of a mortgage bank, Weblinks app for efficient search queries in social media, apps for links with information agencies or bailiffs, timesheet app for lawyers, the possibilities are endless.