Collect unpaid invoices
with CaseControl

When payment collection is unsuccessful, a more intensive approach is sometimes necessary by transferring the payment to a collection agency. If the agency is also connected to our CaseControl solution, that is a win-win situation for both parties. With the push of a button, you can easily and securely transfer overdue invoices to the collection agency.

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Technical overview

What about the specs?

Customer Success

Advice and guidance

Implementation

The process in seven steps

Digital file

Our collection software, CaseControl, offers you the perfect solution; a carefully constructed digital file ensures an effective follow-up of unpaid invoices. The module supports both amicable and legal workflows and actions. Automatically calculate fines and interest rates, taking into account laws and regulations.

All the tools you need

With CaseControl, as a debt collection organisation or a debt collection lawyer you have the tools to effectively organise crucial work; from the simple creation of files, efficient handling, clear reports, correct declarations and more.

High volumes and bulk processing of debtor files
Time registration: both legal and non-legal
Integrated SMS messaging & links to payment providers
Letters, email & SMS designed within the solution

In short, a highly scalable solution that is available in multiple languages and currencies, and it can also be customised to the look & feel of your organisation.

Integration with our CreditManager

Thanks to our API integration with CreditManager, you can easily hand over over-overdue invoices via CaseControl to the collection agency. In addition, CaseControl and CreditManager exchange all changes to status or updated file information to keep all parties informed. Of course, you can also choose to implement CaseControl as an independent solution.

More information about CreditManager

What is collection management?

Debt collection is an integral part of the order-to-cash process that ensures the collection of outstanding debts with the use of a debt collection agency. For various reasons, traditional payment reminders may fail to secure payments from debtors. In this case, payment collection requires a different approach. Deb collections management addresses, follows up and handles unpaid invoices. Onguard's collections and bailiffs software, CaseControl handles these invoices on a case-by-case basis.

More information?

More benefits

Optimise your collection process with CaseControl and get automatic and carefully built up digital files. This increases efficiency and saves time and costs. This way you have all the relevant information to go into the collection process and collect unpaid invoices. This is of particular value to larger debt collection organisations, special management departments, debt collection lawyers, banks, insurers, energy companies and leasing companies use the software for effective and efficient management of the portfolio.

For more insights and information, download the free factsheet. 

Download factsheet

Bailiff

And in those times when you cannot resolve an issue with a customer yourself, it might be necessary to turn the case over to someone else. Our solution offers links and easy handovers with bailiffs, debt collection agencies and law firms. This way you can easily share files and history with one of these partners.

What other options do I have other than court action for collecting a debt?
Unfortunately, none.

Debt collection is the only remaining option if previous reminders have been ignored and the customer really fails to pay.

Any more questions?

We offer a very rich functionality within our solutions. You might have a lot more questions. Have a look at our frequently asked questions or just contact us.

See all frequently asked questions

"We have moved from manually recorded payment arrangements to an automated process. That means that we can identify a failure to abide by the arrangement earlier, and we can therefore respond more rapidly."

Jasper Schot

Credit Management consultant

"We have realised a number of benefits since implementing CreditManager in two of our companies, with cashflow having increased by about 20%. Also, we have a high volume of clients with about 100,000 customers over the client base and the new system has enabled us to communicate with these customers as and when we want to."

Carl Lancaster

Group Head of Collections

"In addition to that specialized credit management software from Onguard offers a lot of insight and provides structure, the system really thinks along with us."

Jolanda Ooteman

Credit Manager

"CreditManager of Onguard offers tangible relief for us. Before, we tried using software of SAP for our credit management. That system is great, but not for the volume of work that awaits us daily. For this, we need specific software packages in addition to the large ERP packages, with which we can assist our customers as quickly and as well as possible. CreditManager serves this purpose."