DANIEL VAN DEN HOVEN
‘Turns the order to cash process into a business enabler.’
Companies nowadays are increasingly interconnected, largely due to the digitalisation of society and the emergence of social media and mobile devices. As a result, flexible platforms have been created which connect people, organisations, products and services with one another.
These connections, or links, are precisely what forms the basis of the platform economy. The platform economy is based on the principle that supply and demand are unified and that data and the information exchanged between various actors are streamlined on the platform.
Within IT, there are an increasing number of platforms that require connections with and integrations between systems, not just to work more efficiently but also to realise customer-focused service provision. In this white paper, we will look at the current and future platform economy, what this means for the order to cash process and how you can turn platform-thinking into a business enabler.