Companies nowadays are increasingly interconnected, largely due to the digitalisation of society and the emergence of social media and mobile devices. As a result, we have created platform economies – flexible economies which connect people, organisations, products and services with one another.
These connections, or links, are precisely what forms the basis of the platform economy. Unifying supply and demand forms the basis for these economies. Hence, the platforms streamlines data and information exchanged between various actors.
“Turns the order to cash process into a business enabler.”
DANIEL VAN DEN HOVEN
Within IT, there is an increasing number of platforms that require connections with and integrations between systems. This is not just to increase efficiency but also to realise customer-focused service provision. In this whitepaper, we will look at the current and future platform economy, what this means for the order to cash process and how you can turn platform-thinking into a business enabler.
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