• Customer segmentation

    Categorisation per customer type, each with own workflow
  • Monitoring

    Easy monitoring through multiple dashboards and reports
  • Dunning strategies

    Implement multiple dunning strategies
  • Credit scoring

    Determining the credibility of customer based on own and external data
  • Complaint handling

    Easy and fast handling of complaints
  • Automatic workflow

About CreditManager

CreditManager offers you a web-based complete solution focused on automating as much actions as possible related to the management of high volumes of debtors, or debtors with a troublesome portfolio.

Support debtor process via intelligent workflows on basis of debtor segmentation

Suitable for high volumes of invoices and debtors

Daily agendas for accurate follow up

Complaints registration and processing

Multiple dashboards

Extensive (automail) reports

Data integration of Dun & Bradstreet and Graydon, among others

Available in 7 languages: Dutch, English, German, Spanish, Portugese, French and Italian

Role-based authorisation

Credit scoring internal and external

Insolvency module

Collection module

Web-based, links with every ERP and other systems

Provides strategic insight in your cash flow forecast by extensive analysis set and reports

Can be implemented independently, or combined with MatchMaker and/or Collector

Your benefits

Process optimisation

In control

Focus on exceptions and customer relationships

No investment in software licences, and therefore short ROI

Reduce DSO

Customer segmentation

Cashflow forecasting

Increase customer satisfaction

Integrated with major ERP-systems

Cloud and on-premise

24/7 support

Global partner network

Customer segmentation

Categorisation per customer type, each with its own workflow. For example on:

  • Key accounts
  • International customers
  • Debtors with greater risk


Technical Highlights

  • Database – Microsoft SQL Server 2008 and higher
  • Webclients – ASP.Net
  • Reporting – Microsoft Reporting Services
  • Letters – Word / PDF / HTML / XML
  • E-mail – SMTP or Outlook
  • Development method – Scrum
  • Implementation – Prince2

Easy Integration

The software can easily be integrated into your corporate environment. As a result, many of our customers opt for the cloud solution.  Of course, a local installation is also possible. The cloud solution offers you great advantages:

  • Access to your workload and/or administrations, anywhere, anytime
  • Focus on your core activities and no extra pressure on your internal IT department
  • Efficient support by our support desk
  • Maximum security

Moreover, this default software is highly configurable. That keeps our solutions flexible, even in complex situations.

Would you like to see more? Watch a short demo of CreditManager

A smooth implementation

Our qualified consultants help you realize a smooth implementation of the dunning solutions. Preparation is 90% of the success when it comes to implementations. For that reason, we follow our best practice 7 steps of implementation method, starting with a blueprint of your organisation.

The project team guides you to Go Live with installing, training and testing. Naturally, they stay involved after Go Live to make sure everything is running as it should be before they hand you over to our support colleagues.

Customer support centre

Our support experts answer all your questions and grant you access to the customer portal. The portal provides you with information on our solutions, release notes, training materials, and other documents.

The support centre is available 24/7 and you can reach them by phone, chat or e-mail.