- Customer segmentation
Categorisation per customer type, each with own workflow
Easy monitoring through multiple dashboards and reports
- Dunning strategies
Implement multiple dunning strategies
- Credit scoring
Determining the credibility of customer based on own and external data
- Complaint handling
Easy and fast handling of complaints
CreditManager offers you a web-based complete solution focused on automating as much actions as possible related to the management of high volumes of debtors, or debtors with a troublesome portfolio.
Support debtor process via intelligent workflows on basis of debtor segmentation
Suitable for high volumes of invoices and debtors
Daily agendas for accurate follow up
Complaints registration and processing
Extensive (automail) reports
Data integration of Dun & Bradstreet and Graydon, among others
Credit scoring internal and external
Web-based, links with every ERP and other systems
Provides strategic insight in your cash flow forecast by extensive analysis set and reports
Can be implemented independently, or combined with MatchMaker and/or Collector
Categorisation per customer type, each with own workflow. For example on:
Debtors with greater risk
|Database||Microsoft SQL Server 2008 and higher|
|Reporting||Microsoft Reporting Services|
|Letters||Word / PDF / HTML / XML|
|SMTP or Outlook|
The software can easily be integrated into your corporate environment. Many of our customers opt for ‘Software as a Service’. With this option you’ll always have the most recent version, and we will perform the software management for you. Of course, a local installation is possible as well. Software as a Service offers you great advantages:
Access to your workload and / or administrations, anywhere, anytime
Focus on your core activities and no extra pressure on your internal IT department
Efficient support by our support desk
Automatic default upgrades to newer versions included in subscriptions
Moreover, this default software is highly configurable. That keeps our solutions flexible, even in complex situations.
A SMOOTH IMPLEMENTATION
Our qualified consultants help you realize a smooth implementation of the solutions. We follow our best practice 7 steps of implementation method. Starting with a blueprint of your organisation, since preparation is 90% of the success when it comes to implementations.
The project team guides you to Go Live with installing, training and testing. Of course, they stay involved after Go Live to make sure everything is running as it should be, before they hand you over to our support colleagues.
CUSTOMER SUPPORT CENTRE
Our Support experts answer all your questions and grant you access to the customer portal. The portal provides you with information on our solutions, release notes, training materials, and other documents.
The support centre is available 24/7 and you can reach them by phone, chat or email.