Visma | Raet
Reference case Visma | Raet
Visma | Raet is positioning itself as the HR and payroll software specialist. With its HR software and services, it helps its clients to digitise and automate work processes. This creates more time and space for the human – and often much more inspiring – aspect of the HR profession. Visma | Raet likes to set a good example. They have been actively working on the digital optimisation of their own processes for some time now. In this case, the monitoring and follow-up of outstanding invoices.
Visma | Raet implements CreditManager within six weeks and can now follow up on invoices in a friendly and flexible manner
Tom van Dael, Director of Finance and IT at Visma | Raet: “Having just completed a complete billing migration, monitoring and tracking outstanding invoices, actions, disputes and corrections had become a complex exercise. The diversity of products and services we sell, the various industries we work for and the changing internal customer organisation made follow-up challenging. We kept track of all open issues, questions and payment agreements manually and also communicated a lot internally. That was quite a job and very error-sensitive, which sometimes made us adopt an overly businesslike attitude towards the customer. Moreover, our accounts receivable position increased unnecessarily. Exactly what we don’t want. We want transparent and accessible communication about invoicing and, above all, we want to enter into a pleasant dialogue with our customers. In doing so, we want to be able to move with the customer. A system like CreditManager that helps us with reliable and crystal clear administration enables us to do this.”
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