User
training
CreditNext
The user training is designed for both new and experienced CreditNext users aiming to strengthen their everyday skills and get more value from the platform.
CreditNext
Agenda
The training is scheduled for the following days:
- October 14th 2026 (NL)
- November 10th 2026 (NL)
- December 9th 2026 (NL)
- January 18th 2027 (NL/EN)*
- February 17th 2027 (NL)
- March 16th 2027 (NL/EN)*
- April 19th 2027 (NL)
- May 11th 2027 (NL/EN*)
- June 23rd 2027 (NL)
*NL/EN: Based on sign ups we will decide if this training will be happening in Dutch or in English
Learning goals
After completing the beginner user training for CreditNext, you will
- Have acquired essential CreditNext skills for effective use
- Improve your efficiency in day-to-day tasks
- Boost your financial management tasks within the software.
Practical information
- Duration: Full-day training from 09:30 to 16:30
- Location: Paasheuvelweg 9a, 1105 BE Amsterdam
- What to bring: For our on-site training, you will need to bring your laptop.
Get in touch with us
Don't hesitate to reach out to our CSM team with any questions or for support related to the training.
What to expect and what you’ll learn
Agenda
Introduction
- Welcome and introductions
- Overview and key objectives
Session 1 - CreditNext basics
- Understand data and import
- Learn basic concepts
- Explore mail functionalities
- Discover modules
Lunch break
Session 2 - CreditNext overview
- Insights into user settings
- Explore the dashboard
- Navigate through the menu
- Advanced search and filtering
- Generate exports and reports
Session 3 - CreditNext daily work
- Discover the customer information screen
- Initiate payment promises and schemes
- Manage disputes
- Day-to-day execution of actions
Wrap-up
- Key takeaways
- Q&A session
- Next steps and additional learning resources
- Feedback survey
- Certification hand-out
