Enrich your knowledge about debtor management with your Onguard solution
Do you have some time to spare this summer? Now is the time to work on your personal and professional development and increase your knowledge of your Onguard solution. Sign up for the Onguard Summer School. We offer you and your colleagues various practical and product-oriented interactive training courses. This provides you with insight into tools and techniques that you can immediately implement in your daily work. Make sure you’re fully up-to-date at a reduced rate until September 30th.
Product training
Do you work with CreditManager, ICMS or Connext on a daily basis, as a user or administrator, or will you soon start working with an Onguard solution? Do you want to know how to effectively use and manage MatchMaker within your organisation? In our hands-on trainings you will learn all the ins and outs; from overview to insight into process optimisation. Register for one or more of the trainings below. You can sign up per company for a fixed price per training. We will contact you to discuss and schedule a suitable date.
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CreditManager User training
During this company user training course, you'll learn all the skills needed to start working with CreditManager directly. The possibilities of the software are covered in detail and you get to practice using them based on familiar cases. Afterwards, you will have learned all about the user functions and will be able to carry out the following tasks:
What you will learn
What you will learn
- Consult the dashboard
- Use the agenda function
- Work from the debtor cockpit
- Plan and process actions on the debtor level
- Create commitments / schemes / complaints
- Create and manage customer relationships and contact persons
- Consult exceptions and reports
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
CreditManager Administrator training
During this training course, you will learn all there is to know about administrating CreditManager like a pro. This includes the categorisation of the rights structure, creating and revising flexible workflow processes, allocating the workload and risk management. Afterwards, you will have learned about all the administration functions and be able to carry out the following tasks.
What you will learn
What you will learn
- Organise and maintain administration details
- Organise and maintain workflows
- Link workflows
- Manage employees
- Manage different types of complaints
- Work in code table and code table languages
- Learn the general CreditManager settings
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
CreditManager DocumentBuilding training
Remote company training, before September 30th
CreditManager DocumentBuilding training
During this training course, you will use cases and complete exercises to learn all the possibilities to create documents in CreditManager. You will know how the Word plug-in DocumentBuilding works and be able to carry out multiple tasks.
What you will learn
What you will learn
- Create and maintain output templates (letters and e-mail) in CreditManager
- Create and manage letters in Word using DocumentBuilder
- Create and manage e-mail templates in Word using DocumentBuilder
- Work with tables in the templates
- Work with layout options
- Learn the general DocumentBuilder settings
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
Connext User training
During this user training course, you will learn all the skills needed to start working with Connext. The possibilities of the software are covered in detail and you get to practice using them based on familiar cases. During the course, you will get hands-on practice using the various functions and tasks.
What you will learn
What you will learn
- The basic principles of Onguard Connext
- Debtor processing screen
- How to handle actions
- The complaint procedure
- Reporting options
- User settings
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
Connext Administrator training
During this training course, you will gain the knowledge needed to be a Connext administrator. This includes preparing standard letters, maintaining users, monitoring profiles and terminologies. Afterwards, you will be able to independently administer, configure and revise the Onguard database.
What you will learn
What you will learn
- Import and definitions
- Letter creation
- Onguard profiles and allocation rules
- Complaint tables and export files
- Parameter setting
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
ICMS User training
During this user training course, you will learn all the skills needed to immedietly start working with Onguard ICMS. The possibilities of the software are covered in detail and you get to practice using them based on familiar cases. Afterwards, you will have learned about and practiced using the following functions and tasks:
What you will learn
What you will learn
- The basic principles of Onguard ICMS
- The debtor processing screen
- How to handle actions
- The complaint procedure
- Reporting options
- User settings
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
ICMS Administrator training
During this training course, you will learn all there is to know about administering ICMS. This includes preparing standard letters, maintaining users, monitoring profiles and terminologies. Afterwards, you will be able to independently administer, configure and revise the Onguard database.
What you will learn
What you will learn
- Import and definitions
- Letter creation
- Onguard profiles and allocation rules
- Complaint tables and export files
- Parameter setting
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
MatchMaker User training
During this training course, you will learn all about the functions of MatchMaker, including the settings, methodology and functionalities offered by the software. Afterwards, you will have the following knowledge of the user and administrator functions and be able to carry out the following tasks:
What you will learn
What you will learn
- Insight into the general functioning of MatchMaker
- Register payment files
- Automatic payment match
- Manual payment match
- Process payment differences
- Immediate booking of revenue and ledgers
- Knowledge of booking process and matching settings
- User and permissions management settings
Costs
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
€ 950,00 excluding VAT per company, regardless of the number of participants from your company.
Location
Remote training via Teams for your company only.
Date
The exact date or dates will be determined in consultation with your company.
Your advantages
- Personal and professional development
- Experienced trainers
- Immediately applicable in your daily work
- Small groups from your company only
- Discount
Are you interested in following these training courses in Dutch, check out the options here.