- Dit event is voorbij.
Webinar series Credit Management tips 2/6: Samenwerken met andere afdelingen
14 mei 2019 @ 09:30 - 10:00
Deel twee uit de zes delige webinar serie “Credit management tips”
Onze collega uit UK, Colin Sanders geeft in zes delen praktische Credit management tips.
Je kunt je aanmelden voor de gehele serie of je aanmelden voor de losse onderdelen, zoals deze tweede uit de serie: Samenwerken met andere afdelingen.
Let op de webinar zal alleen in het Engels worden gehouden.
Wat kun je verwachten? Dat lees je hieronder:
Collaborating with other departments
Teamwork is essential to get the right customer onboard and to keep them. Who is key in this plan for success?
We first touched on this in episode 1. This process should involve several different parties within your organization. This all about a “ Cradle to the Grave” methodology.
How did this prospect arrive in the first place? Via your website? The lead generation department? Field sales? Customer recommendation? It’s important to know. Unless you have a very unique product, why has this prospect come to you? Product? Price? Location? A genuine prospect will not have a problem with you asking these questions. Why? Well, they could simply have come to you because they are on top with one or more of your competitors. Sales are great, the lifeblood of any business but remember… a sale is not a successful sale until it has been paid for. You do not want to replace someone else’s problem account.
How to involve and collaborate with other departments?
Colin will tell you during this second webinar of this series. You sign up for this webinar and the rest of the series here.