Visma | Onguard & CIB make collection process easier

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Collaboration ensures easy data exchange 

Amsterdam, 2 September 2021 – Visma | Onguard and Centraal Invorderings Bureau (CIB) will work closely together in the field of data integration. The partnership includes the integration of  Visma | Onguard’s software solution for credit management, within CIB. Customer data required for the collection process via CIB is therefore immediately available and can be supplemented from CIB. This provides valuable data and insights, and an easier collection process. This allows Visma | Onguard to serve its customers even better. 

The debtor management software solution is part of Visma | Onguard’s software platform to automate and optimise the entire order-to-cash process. By integrating this credit management solution with CIB, CIB has access to all the information it needs during the collection process. In addition, information obtained by CIB can also be easily exchanged with CreditManager. This creates clearer insights into payments, payment behavior and contact options, helping Visma | Onguard customers to get more out of their debtor management and offers them an even more efficient order-to-cash process. 

“At CIB, we are always looking for partners who are a good fit for us,” says Roman Berkhout (CCO at Centraal Invorderings Bureau ). “The collaboration with Visma | Onguard is therefore a deliberate and strategic choice. Digitalisation and contributing (real-time) data to better insights for our customers is our joint focus. After all, this is an essential part of the credit management service that our clients demand today- not only in the Netherlands, but also abroad. We both stand for quality, and we continue where other parties stop.” 

Adriaan Kom (CCO at Visma | Onguard) is also very enthusiastic about this new collaboration with CIB. “Our goal is to help our customers achieve an efficient order-to-cash process as well as faster payments and an optimal customer experience. Through this collaboration, we can serve our customers even better with automated invoicing and collection services in multiple countries. A win-win situation for the customer!” 

About Centaal Invorderings Bureau  

Centraal Invorderings Bureau (CIB) is a credit management specialist. As part of the coeo Group, we ensure reliable, transparent, and qualitative handling of payment arrears throughout Europe. CIB has a strong focus on creating an optimal customer experience throughout the entire collection process. CIB therefore aims to allow the customer to pay their outstanding invoices in the simplest possible way. Since our founding in 2007, CIB has provided services to more than 2000 clients. As an experienced debt collection partner and innovative credit management organisation, they can provide clients with valuable feedback. 

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