It is important to know how to create a successful business case to justify the expense of new software and ensure it delivers true value to an organisation. Carl Lancaster, Head of credit management at Peninsula, shares his experience with implementing Visma | Onguard’s CreditManager and the importance of a clear and organised business case.
It is essential to pay attention to a customer after they have placed an order and before payment is made. Often this is seen as a negative action, however it is really an opportunity to convey a sense of warmth to customers. Show what you stand for as an organisation and transform this experience into a positive one.
In the first of our new Q&A series, Raymon van Viegen, CFO, Onguard, answers a query around how to gain better visibility of accounts in uncertain times.
For truly successful credit management, you must implement the right technology, processes and policies. So, how do you ensure you get the most from credit management software and processes? We’ve highlighted some key areas to get you started.
How can companies avoid payment pitfalls and lower their DSO in times of economic uncertainty? Read our blog to find out 4 of our top tips!
In the current era of increased virtual and remote working, hosted or cloud software is becoming more attractive. When deciding whether to opt for an on-premise or hosted software, there are many things to consider, from cost and (remote) accessibility to management and scalability. Let’s look at each of these considerations in turn and how the two options compare.
Invoicing is a crucial phase within the order-to-cash process. The process of manually creating and sending invoices has many drawbacks and can have significant repercussions. For instance, research has found that 61% of late payments are due to incorrect invoices. Meanwhile, 11% of customers never receive their invoice in the first place. Optimise your e-invoicing and save time and money.
While most businesses have the best of intentions to pay faster, economically uncertain times can get in the way, and this can have a significant impact on the receiving company’s cash flow. How do organisations ensure they get paid?
Effective risk management reduces the likelihood of non-payment. For the automotive sector, where high-value payments are often due every month, being able to assure those payments will be made is essential. Read this blog to find out some of the ways you can reduce risk in your automotive order-to-cash process.
How far have CFOs got in their digital transformation journey? Onguard conducted research to discover how UK CFOs’ view digital transformation and made an infographic about it.
Collaboration across departments is important to get the most from credit management. But who should credit management teams collaborate with and how?
Digitalisation and the emergence of new technologies are set to change the financial job market. However, how at risk are finance professionals?
How to ensure financial stability in the dynamic, ever-changing automotive sector.
What will become of finance professionals in 2020 and what technologies and trends should credit managers look out for?
How to ensure customer retention and satisfaction and optimum cash flow within the automotive sector
How can data be used effectively in the order-to-cash process. A personalised approach to communication results in optimum cash flow and high customer satisfaction. But how do you set it up?
As 2020 approaches, digital transformation is an incredibly important step for your business. Read this blog to find out just how important it is within finance.
Digital transformation is key to organisations. Collect, analyse and share data. How do you keep an overview, what connections are necessary to keep up with the continuous change in customer needs? How do you ensure a streamlined and well-organised order-to-cash process and what role does the CFO play in this?
When adopting new software, it’s crucial that it is implemented correctly. That’s why at Onguard we believe in agile software implementation. Agile project delivery has also been found to be 28% more successful than traditional methods
Want to keep customer satisfaction high within the automotive sector? A good order-to-cash and credit management process helps in your services. Even with less well-paying customers.
This blog explores which processes in the order-to-cash chain can and should be integrated, some of the technology needed to make this happen and the advantages of doing this.
The CFO’s role is evolving due to automation technologies being used in financial processes. Real-time access to data gives valuable insights.
This infographic shows you how each chain in the order-to-cash process seamlessly integrates with CreditManager. Furthermore, it highlights who our integration partners are and the main commercial benefits for you that arise from our integrations.
In this blog, we look at our top three tips to minimise risk in your organisation’s order-to-cash process, from taking out insurance policies to implementing new technology.
Data: we have a lot of it, we gather more of it every day and we look for ways to get even more. But what are you actually doing with it to ensure you optimize your order to cash process?
Real-time information and reports are becoming the norm. How do finance professionals report, where do they store data and how do they use this data?