Credit Management and Marketing – It’s all Relative

8th August 2018|0 Comments

It used to be that segmenting and profiling was purely exclusive to the marketing departments of the world. However, as technology has naturally grown and evolved, so has this perception. Anyone who still holds on to the belief that these tools are limited only to marketing departments is very much out of date with the latest methods of credit management.

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Providing credit managers with a new sense of visibility

3rd July 2018|0 Comments

The relationship between a company and its customers goes far beyond just a signature on a quote. Of course it is important that products or services reach the customer, but a relationship is only really tested when a customer no longer pays the invoices. A good customer relationship and a personal approach can in that case be decisive. The credit manager needs more than an Excel spreadsheet with financial and invoicing data..

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Confidence: the cornerstone of blockchain

11th June 2018|0 Comments

Confidence: the cornerstone of blockchain Blockchain and smart contracts are capable of upending our entire economy and employment market. The technology is very promising, but a very important, perhaps essential aspect still lacks, namely, confidence. Confidence in blockchain technology giving opportunities in order to cash and credit management.

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Webinar recording: MatchMaker

23rd May 2018|0 Comments

MatchMaker offers you the possibility to automatically reconcile and process 80% or more of the payments that are received on a daily basis so you will save time and money. Credit management consultant Martin de Heus shows you how you can benefit from MatchMaker.

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First aid for credit managers

8th May 2018|0 Comments

Inefficient processes cost much time and they can lead to inconvenient situations for the credit manager and organisation. Examples of this are dissatisfied clients, a high DSO and an unstable cash flow. These situations can be prevented instead of having to stick on a plaster after the event. .

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Five simple tips for ensuring constant cashflow

24th April 2018|0 Comments

Companies exist to earn money and make a contribution towards society. They offer products or services to their customers and, in return, the companies are given money. Money, for example, to invest in making even better products or providing more comprehensive services for their customers. But what happens if customers pay late or not at all for the services or goods provided?

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Infographic Fintech Barometer 2018

12th April 2018|0 Comments

Blockchain - The technology that is upending our financial world? Or maybe not? Read the facts & figures in this blockchain infographic based on the Onguard FinTech Barometer 2018. Onguard has surveyed more than 1000 finance professionals about their interest and the initiatives already launched in their field.

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Don’t turn your customers into spreadsheets

22nd March 2018|0 Comments

Let’s face it: tracking customer details and interactions is just too much for a spreadsheet to cope with – no matter how good you are at setting them up. With so much that can go wrong with a spreadsheet, businesses need to understand that there are better alternatives

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5 steps to a more persuasive email

21st March 2018|0 Comments

Email is fantastic for invoicing and payment. Electronic invoices can save you lots of time and money, and invoices will be with your customers almost immediately and might be paid faster. That means to get the most of your emails, you need to be as persuasive as possible. How do you do that? Here are our suggestions.

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Cash in the bank matters

8th March 2018|0 Comments

When it comes to credit management, one thing you always need to remember is that cash is king. Sure, you need to build strong customer relationships and make sure that you’re providing great products and services – but in the end, if your business isn’t getting paid, the results could be disastrous.

Credit Management: tailor-made or one-size-fits-all?

14th February 2018|0 Comments

Winning the heart of customers  – that is what it is increasingly about in these days of growing competition. The arrival of entirely new players on the market is making it tougher to stand out as regards products, services or pricing, for example. Companies are expected to make the difference in another way, that is, through the customer experience.

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Treat debtors the same as clients and open up a world of opportunities

7th February 2018|0 Comments

It is essential to pay attention to a customer after they have placed an order and before payment is made. Often this is seen as a negative action, however it is really an opportunity to convey a sense of warmth to customers. Show what you stand for as an organisation and transform this experience into a positive one.

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5 signs you should invest in software

23rd January 2018|0 Comments

While some basic computer programs might be enough to get a business up and running, most organisations won’t last long using the software that comes free with their computers. Organising and sharing data, tracking orders, managing workloads, scheduling tasks, and monitoring progress are all essential for long-term success and growth, and those things just can’t be done effectively with standard software.