/Daniel van den Hoven
Daniel van den Hoven

About Daniel van den Hoven

Vice President Alliances & Partners | Daniël has over 20 years of experience in the field of indirect sales. For his former employers, such as Cisco/WebEx, Twinfield and VANAD Group, channel partners have always been an important part for the marketing-, sales-, and support activities. Daniel used this experience to build a successful indirect sales channel in his former position as VP at VANAD Aloha. Daniël van den Hoven about his position: "My mission is succeeded when the right mix of channel partners is on board and thereby provides a partner eco system that enables Onguard customers to find the solutions they need to be competitive themselves. I am looking forward to working with Onguard with the direct sales and marketing team to provide our customers and partners with the best possible service. " | “My mission is achieved when the right mix of channel partners is in place so a partner eco-system is reached"

Order-to-cash synonymous with collaboration, integration and performance

By |2018-07-11T19:19:05+00:0011th July 2018|BLOG|

Integration with Order2Cash In a time when consumers can choose from a tremendous variety of products and services, organisations need to differentiate themselves. Responding quickly by means of digital platforms is a must. After all, the goal is to not only to sell to customers, but to retain them.

Credit Management: tailor-made or one-size-fits-all?

By |2018-06-27T08:25:38+00:0014th February 2018|BLOG|

Winning the heart of customers  – that is what it is increasingly about in these days of growing competition. The arrival of entirely new players on the market is making it tougher to stand out as regards products, services or pricing, for example. Companies are expected to make the difference in another way, that is, through the customer experience.

Credit management: an important intermediate station in the journey towards customer engagement

By |2018-05-08T12:55:43+00:0014th February 2018|WHITEPAPER|

How does the organisation ensure that the customer has the same positive experience at all stations, even when the customer is experiencing payment difficulties and ends up having to deal with the ‘Credit Management’ department?

Treat debtors the same as clients and open up a world of opportunities

By |2018-07-17T09:41:37+00:007th February 2018|BLOG|

It is essential to pay attention to a customer after they have placed an order and before payment is made. Often this is seen as a negative action, however it is really an opportunity to convey a sense of warmth to customers. Show what you stand for as an organisation and transform this experience into a positive one.

Relationships matter in O2C

By |2018-04-11T14:58:34+00:0013th December 2017|BLOG|

Order to Cash: it sounds like such a simple thing doesn’t it? An order comes in, and then a little while later some cash follows it. If only it were that easy! In fact, order to cash (O2C) is a complicated process that requires a lot of work to get it to flow smoothly – and one important part is customer relationships.

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