Onguard and Order2Cash’s strategic partnership was based on the recognition that the market was in need of a fully integrated platform that incorporated every link in the order-to-cash chain. Both parties possess the necessary expertise and tools for this process
Raymon van Viegen (37) is the new CFO at Onguard, the FinTech company that specialises in order-to-cash solutions. Van Viegen, who took over the role from Eri Guci at the end of April, will be focussing on process optimisation within the organisation.
More than a quarter (30%) of finance professionals believe that blockchain technology has the ability to offer enhanced data security in their organisation, while over half (51%) are confident that their organisation will be working with smart contracts incorporated in blockchain by this time next year.
Nearly two thirds (65%) of finance organisations are already prepared or preparing for an initiative related to blockchain, an in-depth study of over 1000 finance professionals has revealed.
It used to be that segmenting and profiling was purely exclusive to the marketing departments of the world. However, as technology has naturally grown and evolved, so has this perception. Anyone who still holds on to the belief that these tools are limited only to marketing departments is very much out of date with the latest methods of credit management.
Integration with Order2Cash In a time when consumers can choose from a tremendous variety of products and services, organisations need to differentiate themselves. Responding quickly by means of digital platforms is a must. After all, the goal is to not only to sell to customers, but to retain them.
The relationship between a company and its customers goes far beyond just a signature on a quote. Of course it is important that products or services reach the customer, but a relationship is only really tested when a customer no longer pays the invoices. A good customer relationship and a personal approach can in that case be decisive. The credit manager needs more than an Excel spreadsheet with financial and invoicing data..
Confidence: the cornerstone of blockchain Blockchain and smart contracts are capable of upending our entire economy and employment market. The technology is very promising, but a very important, perhaps essential aspect still lacks, namely, confidence. Confidence in blockchain technology giving opportunities in order to cash and credit management.
How does the organisation ensure that the customer has the same positive experience at all stations, even when the customer is experiencing payment difficulties and ends up having to deal with the ‘Credit Management’ department?
Automating key administrative tasks can free up time for your company's credit management team to pick up the phone and speak to customers. This instant contact can deliver some valuable quick wins.
Daily measurements from your credit management environment, showing the financial health of your receivables portfolio and how your team is performing against their targets, are essential in order to stay on track with your ambitious plans.