NJ3A6435

Coffee with Elisabeth Doppelhofer, Adecco

6 november 2020
10.00 am

While enjoying a morning cuppa, Floor Stam, VP Marketing at Onguard, interviews Elisabeth Doppelhofer, Head of Credit at Adecco on their approach to its collections and customers during the pandemic.

Elisabeth Doppelhofer, Head of Credit at Adecco UK & Ireland

Elisabeth joined the Adecco Group in 2007 and has accrued a broad range of skills which has enabled her to rise through the ranks within the company. She currently holds the position of Head of Credit and is responsible for collections of approx. 200m/month on a diverse portfolio made up of large blue-chip companies and SME’s as well as international clients.

The Adecco Group is the world’s leading HR solutions company. They believe in making the future work for everyone, and every day enable more than 3.5 million careers. They skill, develop, and hire talent in 60 countries, enabling organisations to embrace the future of work. As a Fortune Global 500 company, Adecco leads by example, creating shared values that fuel economies and build better societies. A culture of inclusivity, entrepreneurship and teamwork empowers 34,000 employees.

Onguard Coffee Conversations

During our coffee conversations, a variety of experts in order-to-cash are interviewed by VP Marketing Floor Stam. Pour yourself a nice cuppa and let our guests inspire you with their visions on order-to-cash, credit management, the financial industry, and the future of business.

Credit Health Scan
Your receivables are costing you.
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Est. time: 3 minutes
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What is the annual revenue of your organization?

What are your standard payment terms with customers?

How many FTEs are in your credit management department?

How many invoices does your organization send annually?

How many days on average do your customers pay past your payment terms?

Which system do you primarily use for accounts receivable management?

What percentage of your invoices is paid after the due date?

How does your reminder process for outstanding invoices work?

How quickly do you have insight into your total accounts receivable position?

How do you assess the credit risk of new customers prior to delivery?

How are payment agreements with customers recorded in your organization?

How do you forecast your expected cash flow for the next four to eight weeks?

What percentage of your annual revenue do you write off as bad debt on average?

How do you handle invoice disputes and payment discrepancies?

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