Move from debtor management to rewarding contact that pays off in 10 short videos.
Faster payments and happy customers?
That’s every credit management professionals dream.
Do you struggle with maintaining your cash flow due to customer’s late payments? Do you wish you could effectively contact them without jeopardizing your customer relationship? Then it’s time to rethink your credit management processes! Join our FREE video Crash Course on ‘Customer Centric O2C’ and receive 10 powerful pieces of inspirational and practical tips & tricks. Finally, at the end of the course, you will receive 14 proven letter templates as a bonus.
Collections with customers in mind
By changing your mindset to a ‘customer-centric’ collections, you will subsequently be able to work more efficiently and get better results.
A few topics to be covered:
Clear Goal setting
How bad is your data?
Creating a blueprint
Dealing with complaints
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