This book by David W. Taylor explores the role of credit management in a rapidly changing business landscape. Do we need to re-evaluate our responsibilities and commitments?
"A Future for Credit Management" a title with or without a question mark? Is this a statement or a question? Is there a future for credit management? Will the continued introduction of digital communication make this age old discipline redundant? Will the increasing speed of the economy, the speed at which deals are identified, consummated and products or services supplied, force us to re-think the way in which we supply on credit? Will the easy at which we can Google the world to identify an alternative supplier break the bonds of the traditional customer-supplier relationship? Will the current lack of credit, a fact of business life that, the experts tell us, will not ease the in the foreseeable future, force us all to evaluate the very principles of supplying our customers?
"A Future for Credit Management" explores the role of credit management in a rapidly changing business landscape in which digital communication and the ever increasing dependence on ICT are facts of business life. Globalization, which brings wit hit both opportunities and threats, and the breakdown of the traditional supplier-customer relationship cannot be ignored by even the smallest player. Global players are becoming increasingly dominant but being part of a supply chain, at whatever stage in whichever role, brings with it responsibilities and commitments. The basic objectives of credit management- creating a smooth flow of cash along the supply chain and maintaining and increasing customer satisfaction- are the true reflection of these responsibilities and commitments.
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