You are yourself responsible these days for your results as a housing association. The dunning policy was often rigid in the past; a number of reminders followed by threatened eviction and finally the actual eviction of the tenants. The overdue bills were written off as uncollectible items. A lot of money has been lost this way.
OnGuard will provide the tools to avoid unnecessary write-offs. You will implement structure in your rental administration. You can segment your tenants and subsequently approach them in the correct manner and at the right time with OnGuard Profiles. The eviction of residents of social housing is detrimental to all parties. You can approach your tenants from a social perspective while focusing on clients by setting up your dunning policy differently with OnGuard. This offers the option of searching for a solution that is more targeted.
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