Smeets Autogroep
Smeets Autogroep used to spend 80 percent of its time trying to retrieve customer information and only 20 percent actually tracking outstanding debts. With the help of OnGuard Enterprise, Smeets Autogroep has now managed to turn things around. “Our credit management is more effective than ever.”
From cars and people carriers to delivery vans and trucks…
Smeets Autogroep from Heerlen, Limburg, is at the top of its game, selling well-known brands such as Mercedes Benz, Smart, KIA, Jeep, Dodge, Chrysler and Opel (Vauxhall). This familyrun business has five branches throughout the south-east of the Netherlands and dominates the maintenance and repair, operational leasing, car hire and car sales markets. “We offer a complete package for auto-mobility”, comments Pieter Dörssers, financial director of the Smeets Autogroep.
Saving valuable time
Before the introduction of OnGuard, the company’s central finance department used numerous spreadsheets for distilling information and making reports. Dörssers was introduced to the OnGuard system by an ex-colleague. The financial director was able to see the credit management system in action at the enterprise his ex-colleague worked for. “I was sold almost straight away. This system would save us a considerable amount of time. It scheduled all of the credit manager’s tasks in one complete system.” OnGuard looked to meet all of Smeets Autogroep’s expectations, making the Dutch car dealership even more enthusiastic. Dörssers: ‘We were looking at a system that could turn things around: 80 percent of our time could be spent on ‘real’ credit management and 20 percent on collecting debtor’s details.”
In short….
- Five branches for car sales and a maintenance and repair shop
- Difficulty retrieving debtor’s details before OnGuard was implemented
- Integration with the Autoline financial package
- More time for the ‘real’ credit management
- DSO Reduced to 34 days
- Profiles corresponding to payment habits
- Ageing analyses according to largest outstanding payments
- Up-to-date payment details
- Reports on payment behaviour
- A user-friendly system
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